![]() If TextNow had proven reliable, I'd have happily bought a plan with them even just to use on my computer. You have to sit there clicking on each message/call, selecting delete, then CONFIRMING delete before being dumped back in your call/message queue. So something is happening with the active voice calls.Īnother issue I have with TextNow is that I can't find a way to bulk-delete spam calls/texts. But if I'm waiting on hold to speak with a customer support agent (like with my bank), the call persists as long as I'm willing to wait (hours.). It doesn't matter what kind of internet protocol I use (high-speed wifi, ethernet-connected.), my calls are invariably ended in under a minute. This has been happening to me consistently since I opened a TextNow account. It seems to me like TextNow is purposely disconnecting some calls to save bandwidth for the company's high-paying customers. Now I'll have to sit on hold for hours to get through to another agent-and that call will likely disconnect quickly, too. As the customer support agent was verifying my identity (44-seconds into the call), the call disconnected. I was just waiting on my bank to return my request for help. While I get an ocean of incoming calls (spam) and can make calls out, the calls will last only UP TO 45-seconds. I use TextNow primarily on my desktop since transitioning to 100% work-from-home.
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